Skapa · AI Practice
Skapa cuts through the AI clutter — helping you identify where it actually fits in your workflows, without the guesswork or wasted effort.
30-min call · No commitment
"The session helped me move from being interested in the technology to actively integrating it into how I work."
Measured client results
Results from AI work with 811 centers
Why Skapa
Working sessions. Real tasks. Real solutions. Your team leaves with code, custom GPTs, workflows, prototypes, or next steps they can actually use.
We audit how you operate today, identify where AI fits, and build a roadmap your stakeholders can actually rally behind.
Skapa has shipped enterprise software for 10+ years — and brought the first AI ticket review systems to the 811 industry. We innovate with engineering rigor, not hype.
From a $0 free consultation to a six-month roadmap — pick the level that fits where your team actually is right now.
Offerings
Every engagement is built to deliver something tangible — a roadmap, a trained team, or working AI in production.
01 · DISCOVERY
Best for teams who don't know where to start.
ALWAYS
Free
02 · ASSESSMENT
Best for teams that want a clear, phased plan before investing.
STARTING AT
$4,500
03 · TRAINING
Best for teams ready to put AI to work in their day-to-day roles.
STARTING AT
$6,000 /full day
04 · COACHING
Best for leaders who need to use AI personally and answer for it at the board level.
STARTING AT
$1,200 /mo
05 · BUILD
Best for teams already using AI who want to level up.
STARTING AT
$2,500
All projects customized to best serve your team.
What clients say
"The session helped me move from being interested in the technology to actively integrating it into how I work."
"I walked away with a whole new way of working going forward... one that will help me and my team be wildly more productive."
Free 30-minute consultation
No prep, no slides, no commitment. Walk away with 2–3 concrete opportunities specific to your operations.
What to expect
Whether you start with a free call or a full assessment, the path is the same shape.
STEP 01
A 30-minute conversation about your team, your workflows, and the moments that feel ripe for AI.
STEP 02
We dig into how you actually work — interviews, observation, the unglamorous stuff — and surface the highest-leverage opportunities.
STEP 03
Based on what we find, we choose the right next step: training, coaching, skills building, or a custom AI solution.
STEP 04
We don't disappear at launch. Documentation, ongoing coaching, and follow-up sessions keep momentum going.
Generic AI training shows people what the tools can do. Then the session ends, and nothing changes. Our training starts with the work your team actually does, so they walk away using AI, not just knowing about it.
Sessions are customized to your organization and participants' roles, with hands-on work using real tasks and challenges. Teams learn where AI is useful, where human judgment still matters, how to use it responsibly, and how to turn promising ideas into working tools and workflows.
Depending on the engagement, participants leave with working prototypes they've built themselves, practical guardrails for AI use, and clear next steps for adoption.
Customer stories
A look at how teams across damage prevention and operations are putting AI to work with Skapa.
CASE STUDY · DAMAGE PREVENTION
TN811 replaced sampled, manual ticket QC with real-time AI review, so every ticket gets checked and agents spend their time on the calls that need judgment.
Read the case study
CASE STUDY · DAMAGE PREVENTION
VA811 used predictive AI to flag locate requests at risk of running late, giving locators and excavators time to act before the deadline hits.
Read the case studyFAQ
The most common questions teams ask before getting started with AI work.
Don't see your question?
Set up time with our team — we're happy to answer or guide you in the right direction.
BOOK FREE CONSULTATIONIt just is. We do a 30-minute call, you walk away with 2–3 AI opportunities specific to your team, and you decide if you want to keep working with us. No obligation either way.
BOOK ITAbsolutely. You do not need a technical background to work with Skapa. We work with teams across the damage prevention industry at all levels of experience, and our approach is built around meeting you where you are.
Our goal is not to deliver something and walk away. We want to leave your team with a real understanding of how AI fits into your work and the skills to use it effectively going forward. Every engagement is tailored to match your team's background, so the content always feels practical and relevant, not overwhelming.
It depends on which type of engagement you select. Training engagements are typically delivered across multiple sessions. In-person trainings are typically delivered within 1-1.5 day sessions. AI Executive Coaching is structured as two sessions per month, designed to give senior leaders ongoing support as the AI landscape continues to evolve. Other engagements like Opportunity Discovery and Assessment and Roadmap are scoped based on your organization's specific situation and goals.
Across all of them, we will work with you to build a schedule that fits your team and ensures you get the full value out of the time we spend together.
We do both. Remote sessions run 2–4 hours. For full-day or hackathon-style training, we recommend in person. Just let us know what suits you best and we will build around that.
This is something we take seriously, and our approach has been shaped by nearly a decade of building solutions for clients in critical industries.
We integrate AI where it genuinely helps, but we do so carefully and with clear principles in place. We only use reputable AI models that do not train on your data. We respect data residency requirements. And human judgment remains central to our quality process. AI supports the work. It does not replace the oversight.
Our goal is not to chase trends. It is to leverage AI thoughtfully, guided by real experience, to deliver the best outcomes for the organizations we work with.